Telephone Switch Technician Vocational Program

Program Level
RWM Fiber Optics Certificate of Completion


4 weeks / 120 Hours

Program Fees
Tuition $1,875.00
Registration $250.00
Certification $150.00
Books and supplies $300.00
Total Program Fee $2,575.00
Course Description

Telephone Switch Technician – 4 week/120 Hour Program * Vocational Program A phone switches services a business or organization and is usually located on the organization's premises. The PBX provides phone services including internal calling, and access to the public switched telephone network. It allows a small number of outside lines to be shared among all of the people of the organization. Advanced PBX phone switches sometimes provide auto-attendant, voice-mail, and ACD (automatic call distribution) services for the organization. Due to rapidly developing technologies, PBX installers must adapt and learn new technologies. Instead of installing PBX systems, many companies or choosing to install voice-over Internet protocol (VoIP) systems. VoIP systems operate like a PBX system, but they use a company’s computer wiring to run Internet access, network applications, and telephone communications. Specialized phones have their own Internet protocol (IP) addresses. The phones can be plugged into any port in the system and still use the same number. Students will design, build, program and test all types of phone switches Graduates will receive an RWM Fiber Optics Certificate of Completion.

Program Material and Fee Information

Included are all books; (PBX Systems for IP Telephony, 1st Ed., Allan Sulkin 487 pages. ISBN: 0071375686; Avaya, Cisco, Nortel, Panasonic, Toshiba Systems Manuals), materials, and certification. Also included is a non refundable Student Tuition Recovery Fund fee of $.00 per $1,000.00 of Tuition.

Note: the School pays the STRF fee on behalf of the student.

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